Shipping policy

Shipping Policy

We offer UK shipping on all orders.

Processing Time
Orders are processed within 1-2 business days.

Shipping Rates & Delivery
Standard UK shipping: 2-4 business days
Free UK shipping on all orders over £150

All orders are sent via a tracked shipping service. A tracking number will be provided once your order has been dispatched.

International Shipping
International shipping is available but at an additional charge 

Lost or Delayed Orders
If your order hasn't arrived within the expected timeframe, please contact us at customerservice@lurox.co.uk with your order number and we'll investigate with the courier.